Frequently asked questions | FAQ

A spa is a type of acrylic bathtub with equipment designed to offer relaxation and massage therapy. It works by circulating hot water and air or water jets to provide massage and muscle relaxation.

Benefits include muscle relaxation, stress relief, improved blood circulation, relief from pain and stiffness, as well as improved sleep quality.

A level base for placement. In the event that there is an unevenness, no matter how slight, insulating polystyrene sheets will be required to level it.
Perimeter space of approximately 50cm to be able to access the spa in the future for maintenance and repairs.
Electrical connection: The hydromassage spa must be connected to a circuit protected by a differential switch dedicated only to the spa, without other electrical equipment being powered by this circuit. For the electrical connection (single phase) of the hot tub a 3-way cable is required - the length is determined by the position of the spa with a minimum of 4 metres. All cables that supply the spa must have the same characteristics, and wiring between 4-6mm thick is recommended depending on the spa's equipment. The wiring must be connected to the electrical box to an independent automatic thermal-magnet differential switch dedicated solely to the spa, with amperage depending on the thickness of the wire installed (consult your electrician).
Water connection: the spa is filled with a garden hose and to empty it, there is a drain point in one of the corners of the spa to which a hose can also be adapted. To facilitate filling the spa, a water point near the spa is recommended. The spa does not come with automatic emptying/filling. It does not automatically fill or empty or require a drain under the spa.
• A building permit is not required for its placement. But a permit may be required to place the crane in public road space.

Regular maintenance includes checking and adjusting pH and disinfectant levels, cleaning the filter, draining and cleaning the hot tub periodically, as well as monitoring water quality.
At AQA Spas® we explain to you through a maintenance guide - you can also find it under "downloads" on this website - how you should maintain your new hydromassage spa. 

It is recommended not to stay in a hot tub for more than 15-30 minutes at a time to avoid dehydration and overheating.

The ideal water temperature is usually between 37°C and 39°C. However, it is important to take personal preferences and individual health into account.

It is always advisable to consult a doctor before using a hot tub during pregnancy. In general, its use is discouraged during the first trimester and time in hot water should be limited during pregnancy.

It is recommended not to use the spa alone, avoid consuming alcohol before or during use, and ensure that there is safe access to the spa, such as handrails and non-slip steps.
Some safety measures include not going underwater, not using a spa if you are pregnant or have uncontrolled high blood pressure, and not allowing young children to use the spa without proper supervision.
If you are going to drink at the spa, use plastic cups.

Warm-up time can vary depending on the size of the spa and the efficiency of the heater, but generally it can take between 8 and 12 hours to reach the desired temperature from cold. A typical spa heater can heat water at a rate of approximately 1-2 degrees per hour.

The electrical consumption of a hydromassage spa varies depending on the spa model and technical characteristics.
AQA Spas® offers special heat pumps for hydromassage spas to reduce consumption. Ask one of our salespeople for information.

Yes. AQA Spas® offers a variety of optional additional features, such as LED lighting systems in the jets, integrated sound systems, waterfalls and more, to customise your spa experience to your preferences.

Yes. Portable hydromassage spas are suitable for installation on terraces or balconies. However, it is important to take into account the total weight of the spa filled with water and the structural considerations of the building before installation.

Leaks can be caused by several reasons, such as loose or damaged connections. It is always best to contact a professional to properly detect and repair leaks. AQA Spas® has a technical service team to deal with any repair.

AQA Spas® recommends frequent use of our 303® products for UV protection on covers, surround panels, headrests and steps, especially in Southern Europe.

The lifespan of a spa can vary depending on the model, build quality, maintenance and use. Generally, a well-maintained hot tub can be expected to last 10 to 15 years or more.

No. Spas require specific chemicals and in different proportions than swimming pools. Products designed specifically for spas should be used to maintain proper water balance and avoid damaging its components. At AQA Spas® we have a wide range of products for water care and spa maintenance.

Yes. However, additional considerations, such as adequate ventilation and humidity protection, must be taken into account when installing an indoor spa.

Installing a spa can be complicated and requires specialised skills, such as plumbing, electrical, electronics, and construction.
It is not recommended that the end user installs their hydromassage spa without the help of a professional technical service. You could lose your warranties.
At AQA Spas® we have qualified personnel to guarantee a safe and adequate installation.